For super support heroes, capes are optional

If you've never had a reason to use the customer support at Uplogix, great. But if you have, odds are you had a favorable experience. In fact, 99% of those who responded to a post-ticket survey indicated they were happy with the outcome and their interaction with the 24x7 support based right here in Austin, [...]

Does cybersecurity start in the corner office?

While the buck stops at the CEO's desk, are they really the ones who should be driving corporate cybersecurity? Today, since the damage caused by a cyber breach rivals that of a terrible business decision, it only makes sense that the c-suite should be fully invested in corporate cybersecurity. The only thing that's keeping pace [...]

Open vs. closed appliances in your network

When it comes to putting an appliance in your network for out-of-band management, you want to think carefully about whether that appliance is based on an open or closed platform. It might just be the difference between locking up network security and being open for business for hackers. A Linux platform lends itself to building [...]

Meet Uplogix: Wolfgang Puck’s Oscar Winner

While most Uplogix customers know Martta Howard, Uplogix Director of Sales Engineering and Professional Services, for guiding large installations and upgrades to success, or from working with potential customers in the sales process, her culinary skills are less known outside of the Uplogix headquarters in Austin, Texas. Whether it's Cookie Week in December (Four days [...]

2015 Year of the Network Management Project?

Network monitoring and management projects tied for first place with disaster recovery and business continuity as the top IT initiatives for 2015 in a recent TechTarget poll of over 2,000 IT professionals worldwide. Coming in at 44% of the respondents, network monitoring and management projects have been increasing over the last two years, up from [...]

Short security memory dooming IoT?

HP released a report expressing fears that the IT industry has a nasty habit of forgetting what they've learned security-wise each time it tackles the next big tech challenge. With the increasing excitement about the potential of the Internet of Things (IoT), hidden dangers are lurking. Daniel Miessler, the head of the research team at [...]

Will SDN kill the networking star?

Most early stage technology trends generate some bold proclamations of their impact. Software Defined Networking is no different. While it will impact the day-to-day job of a network admin, it won't replace them entirely. Jim Duffy had a nice article in Network World where he debunked some of the over-the-top claims of SDN, and had [...]

MSPs add cloud to the menu

Many managed service providers (MSPs) are looking to expand their network services into managed cloud services and some are finding that it's not always an easy transition. In addition the traditional management of on-premises equipment and onsite applications, cloud adds new requirements to monitor cloud service availability, quality of service and security. It's a different [...]

Is your network under-inflated?

In the run-up to Superbowl XLIX, one of the key story lines has been "Deflategate" - the accusation that the New England Patriots intentionally under-inflated footballs. This situation has more in common with network SLAs than it does with the science of atmospheric pressure and temperature. Network SLAs? Let me explain. In case you don't [...]

Cisco survey: Security holes unpatched

The release of Cisco's Annual Security Report shows that corporate security teams are not patching holes in their software or security tools. Less than half of the respondents at 1,700 companies in nine countries use standard tools for ensuring they are running the latest versions of software. This study comes in the year that saw [...]