The New Normal: Managing Corporate Networks from Home

With many organizations entering multiple weeks of remote operations, business continuity is moving beyond the initial honeymoon period of Zoom meetings and people doing their whole job from iPhones.

We’re entering a new phase of business continuity, which is compounded for many organizations by massive drop offs in demand for their goods and services. For others, especially in healthcare and government, it’s the opposite. They are ramping up remote clinics and sites as fast as possible to answer swelling demand for services, often in difficult situations.

Garter recommends longer-term actions for organizations to handle this transition including:

  • Develop a digital workplace strategy that includes collaboration applications, security controls, bring-your-own-device (BYOD) programs and network support.
  • Identify alternative employment modes and digital technologies that can empower employees and automate tasks.
Beyond meeting collaboration platforms and remote desktops, IT groups still need to continue their old tasks of running networks. Although many applications have moved to the cloud and are available through a website from any browser, many companies still have mission critical internal systems that need to be accessible to home-based workers over VPN connections.

Uplogix CTO James Dollar shows how to securely access and remotely troubleshoot a network problem from home using out-of-band management.

Home-based network managers need tools like Uplogix that give them secure remote access and tools to solve issues as if they were in front of the gear with a crash cart. Over the coming days, weeks and perhaps months, hastily assembled remote solutions will give way to better solutions designed to ensure stability amid an uncertain world.

Brian Madden, technologist with TechTarget, suggests that organizations need to watch out for emergency solutions that become the norm.

“We’ve found, a lot of times, hasty decisions become ‘the way things work’ for the next five years,” he said.

Gartner points out that balancing immediate operational needs at the expense of investing in digital business and long-term resilience is the challenge today. To illustrate the current situation, they point out that the Chinese word for “crisis” is composed of two characters: wei (meaning “danger”) and ji (meaning “opportunity”).

Whether your company is still in wei mode, or pivoting to ji, maybe you should talk with Uplogix. Our customers were in a good position to rapidly adapt to remote and secure management of their network infrastructure. We’d love to show you how your network could benefit as well.