Out-of-band that actually works

Uplogix is OOB that works


Out-of-band isn’t a new concept. As network requirements have become more extreme and critical to all aspects of the enterprise, out-of-band is more commonplace. But what we often hear at Uplogix is disappointment with other out-of-band systems. This post highlights some of the features of OOB that works — because like in extreme sports, having the right gear in your network makes all the difference.


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Download the eBook to see the difference between typical out-of-band products, and a robust out-of-band platform for network automation.



Minding our own business

To be reliable, a network system needs to monitor itself. Uplogix does this in a number of ways that are configurable based on your own network, requirements and personal neuroses when it comes to knowing that things are working the way they should be.


Uplogix Local Managers (LMs) communicate with the Uplogix Control Center via a heartbeat function. The interval is configurable, with a default of every 30 seconds. Most data transferred via heartbeat is real-time information, such as uptime, CPU usage, alarms, and events every 30 seconds. Larger data, such as user sessions and device files, are sent via archive every 60 minutes. Archiving uses high data compression to reduce network impact.


  • Uplogix LMs run self-tests that check the out-of-band connection. Phone lines get unplugged, cellular antennas get blocked… things happen in the real world that can render any OOB link broken. Uplogix can check these lines—daily, weekly, hourly—so you know that when you need out-of-band, it’s going to be there. And if it’s not, Uplogix will alert you to the problem.
  • After the out-of-band link, the next most important connection are the serial console connections to managed devices. You want to know if something happens to that link. Maybe it was removed accidentally, maybe it was malicious. Uplogix can alert you when that link is lost.
  • Links aren’t just up or down, often the quality of the connection is important. Uplogix performs Service Level Verification (SLV) tests that generate synthetic traffic from the edge of your network and grades it on dozens of quality metrics. These SLV tests can be integrated into notifications and appropriate automated responses that match your runbook.

Is your out-of-band out of order?

There are several out-of-band platforms that claim to be intelligent. At Uplogix, we’re pretty sure we’re the sharpest tool in the shed. Here are a few examples:

  • Automate standard support routines | Uplogix provides numerous recovery procedures based on your runbook that allow you to automatically address common faults without human intervention such as automatically rebooting a hung, or wedged, device to multiple types of configuration recovery. A robust automation framework is provided for end-users to modify prepackaged or define sequential and conditional recovery procedures that align with their support practices (e.g. Clear Service Module -> Cycle Interface -> Show Tech -> Reboot -> Cycle Power).
  • Recover from failed configuration changes via the powerful SurgicalRollback™ feature | This added “safety net” enables IT staff to make real-time to changes to network elements without the risk of failed configurations impacting operational performance.Schedule mass updates to update all similar devices on your network with the confidence of SurgicalRollback—letting you manage by exception, rather than touching each device one at a time.
  • Troubleshoot WAN connection issues | Uplogix can automatically detect common WAN problems, including outages or flapping circuits, and provide an instant diagnosis with the supporting trending or configuration data to speed recovery, document outages, or facilitate carrier resolution.

Freedom of choice

When deploying an out-of-band solution across your network, one size rarely fits all. Uplogix Local Managers have a modular design that allows you to choose what type of link works best at that site. Uplogix delivers the widest array of OOB options including dial-up, cellular, fiber and satellite modems to provide a reliable management connection to remote gear anywhere. There is also a secondary Ethernet connection that can be used for an out-of-band connection such as a DSL modem. The out-of-band link can also route primary traffic using the WAN Traffic Failover feature and a high-bandwith OOB connection like an LTE modem. Two hardware versions of our purpose-built Local Managers let you choose the size and scalability options for your deployment. The Uplogix 5000 has two expansion bays for 8- or 16-port serial connection cards to scale up to a total of 38 serial ports. There is also an option for an 8-port Ethernet card Or go virtual with Uplogix. Virtual Local Managers can be used in the same deployment with physical Local Managers, potentially allowing customers to save money by using hardware they already have and use standard hardware from preferred vendors. It also creates the opportunity to deploy on special purpose platforms such as WAN acceleration appliances or other devices that run VMware.

Secure access on a closed platform

The security features of the Uplogix platform were initially developed for customers in finance and the military, but many enterprises are finding they need similar functionality. You need to know that your network is locked down inside and out and be able to prove it. With the average cost of a security breach increasing yearly, what business today doesn’t need reliable network security? Unlike other console servers, Uplogix is a secure, closed appliance. The underlying Linux OS does not have root access, which eliminates threat vectors possible with an open console server. Beyond the separation from the OS, the Uplogix platform is FIPS 140-2 Level Two Certified — not just a component of the solution like a FIPS-certified Open SSL library. Our solid state hard drives are available with AES-256 disk encryption, and only the SSH port is open by default. All configuration and features for managing devices are governed by powerful and granular authorization controls with every activity and change logged and archived to the NOC. With features that automate device monitoring, maintenance and recovery, scripting isn’t necessary, avoiding another threat vector.

Don’t settle for unreliable, get OOB that works

If you are tired of your console servers not being there when you need them, you should check out Uplogix. There is a reason we’ve deployed everywhere from the data centers of global financial institutions to remote energy production platforms, onto the battlefield, as well as the branch office just down the street—we’re out-of-band that works.




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