Competing in managed services with OOB

Managed service providers (MSPs) struggle with the basic tenets of sales competition—price and differentiation—at a more pure level than most other IT enterprises. At the end of the day, they need to be cheaper than their competition or better in some way that keeps their customers happy. There are a number of tools available for MSPs [...]

Taking remote management to the extreme

At Uplogix, we often talk about our customers managing network gear in extremely remote and hostile locations like the North Sea, the Niger River Delta and undisclosed military locations in Southwest Asia. But this week NASA took the headlines for some seriously remote management of its New Horizons spacecraft. Here are a few comparisons: What's in [...]

Calculating downtime cost with lots of zeros

Yesterday two high profile outages made the news. United Airlines experienced some kind of a router problem and halted flights for over an hour, and the New York Stock Exchange had to close trading for over three hours while they recovered from what was termed a software rollout issue. While not enough information has been [...]

Comparing apples, oranges and out-of-band

A week ago we were at Cisco Live in San Diego with 25,000 IT friends sharing the sea breeze, certification tests, Aerosmith and the World of Solutions -- where a couple hundred Cisco partners vie for the attention of Cisco's faithful. At the Uplogix booth it was four days of continuous conversations with a common [...]

v5.2 software release now available

Uplogix Local Management Software version 5.2 makes out-of-band easier, faster and more valuable with WAN Traffic Failover (WTF) – a backup path for the primary network that doesn’t require expensive redundant gear. The update includes new functionality that pairs high-speed LTE modems with the network-independent monitoring and device automation of the Uplogix platform to failover [...]

How many comatose servers do you have?

There might be 10 million physical servers deployed inside data centers worldwide powered-up, connected and operating, yet not delivering any information or computing services over the last six months, according to a recent study by Anthesis Group. They partnered with Stanford University and TSO Logic to determine that roughly 30 percent of servers deployed worldwide [...]

Putting air bags in a 1965 Mustang?

The new US CIO, Tony Scott addressed security concerns in federal IT, especially after the recent massive data breach at the Office of Personnel Management. He said the one of the biggest challenges is protecting old and outdated IT infrastructure systems, comparing it to trying to install air bags in a 1965 Ford Mustang. It's [...]