Gartner Symposium speakers expect digital workforce to disrupt IT

Smart machines like the Uplogix Local Manager already remove humans from some tasks and augment their capabilities in others today

AUSTIN, Texas (October 10, 2013) -; This year ‘ s Gartner Symposium and ITXpo featured strong messages around the importance of the so-called digital workforce. Defined broadly as smart machines that take over tasks and work handled by humans, analysts forecast wide ramifications within the next seven years. Uplogix Local Managers are an example of a smart machine already doing the work of humans.

The presentations’ focus was on smart machines that can totally take over human jobs,  with especially strong impact on highly-skilled positions in the tech industry – including IT professionals. Gartner Analyst Kenneth Brant said CIOs that don ‘ t prep for the digital workforce will likely have short careers, and the IT profession will be hit directly with overdue impact.

The key advice for IT leaders was for them to get ahead of the smart machine trend and start investigating. Then determine the impact on IT professionals, and finally to respect the human disruption that will accompany the redefinition of jobs. Gartner expects the smart machine era to be the most disruptive in the history of IT.

Local Managers connect to other devices and manage them like a Level-One technician would — they never sleep, eat or call in sick and always followed the run book to the letter. Uplogix is making today ‘ s IT professionals more effective by automating the routine tasks and serving as an onsite toolbox and assistant for administrative functions conducted by humans which allows the IT professional to focus on the more strategic aspects or their role

This fits into the Gartner Hype Cycle for Emerging Technologies focused on "the evolving relationship between humans and machines." While much of the discussion revolves around bio-related technologies like 3D bioprinting and neural-interfaces, the three main trends are applicable to Uplogix:

Augmenting humans with technology -; Local Managers serve as remote connections to gear, providing the same connection as if the technician was plugged directly into a device.

Machines replacing humans – Automated responses take the place of human actions for most basic network troubleshooting steps.

Humans and machines working alongside each other – With the capability to feed data out-of-band into centralized dashboards and reporting tools, Uplogix is like a remote assistant.

The hype cycle follows a standard curve over time going through periods of increasing and decreasing expectations. Starting with the rise of Innovation Triggers to the Peak of Inflated Expectations, down through the Trough of Disillusionment, and finally rising through the Slope of Enlightenment to the Plateau of Productivity.  Where is Local Management on this curve? The growing customer base and increasingly wide distribution across different vertical markets definitely puts Uplogix marching up the Slope of Enlightenment. 

About Uplogix

Uplogix provides the first fully integrated local management solution. Our co-located management appliances automate routine administration, maintenance and recovery tasks—securely and regardless of network availability. In comparison, traditional network and systems management depends on the network, uses multiple tools, and remains labor intensive. Uplogix puts the power of your most trusted IT administrator everywhere, all the time.Uplogix is privately held and headquartered in Austin, Texas. For more information, please visit

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