Technical Support

Ticketing & Software Downloads

How can we help you today?

I need to access support tickets and software downloads.

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I just need to download software.

We're beta testing a new software delivery method that sends a download link directly to your email address. Want to try it out? Click the button below. No password required!

Download Software

I need to access documentation.

Our documentation library is available at and includes User Guides, Configuration Guides, and Knowledge Base articles. Let us know if you can't find what you're looking for.

Explore Documentation

I need immediate assistance.

The fastest way to get assistance is by calling our support line at 888.663.6869. Need to send some screenshots? Email us at We'll get back to you ASAP!

Uplogix is committed to providing timely, high-quality service to all of our customers. Our Technical Support team can be contacted via phone, email, or through prearranged interactive web meeting sessions.

Customers must register to download software. To register, please send your contact information to or call our 24-hour support line at 888.663.6869 or 512.857.7070.