Uplogix is committed to providing timely, high-quality service to all of our customers. Our Technical Support team can be contacted via phone, email, or through prearranged interactive web meeting sessions.

Documentation, Knowledge Base articles, and FAQs are publicly available at uplogix.com/docs.

Customers must register to open support tickets or download new software. To register, please send your contact information to support@uplogix.com or call our 24-hour support line at 888.663.6869 or 512.857.7070.

Forgot Password

ATTENTION: Due to a database upgrade, all users must reset their passwords to log into the Support Site. Please use the forgot password link to request a new password. Once you are logged in, you can set a new password from your account page. Please contact Uplogix Support if you encounter any issues.