Connecting to the USB Console Port in Windows 10

Updated May 18, 2022. Written for LMS Version 6.3.

Overview

This document describes connecting an Uplogix Local Manager to a Windows 10 computer using the USB console port.

Locating the USB Console Port

Uplogix LM80/LM83X

The USB console port on the LM83X is a USB-C port located in the Console stack to the left of the fixed serial ports.

Note: The USB A-Type port cannot be used to connect the Local Manager to a computer.

Uplogix 500/5000

The USB console port on the 500/5000 is a Mini-USB port located to the right of the fixed ports.

Note: The USB A-Type ports cannot be used to connect the Local Manager to a computer.

Connect the USB cable

Connect the Local Manager to a Windows 10 computer using the appropriate cable.

Locate the correct COM port

Right click on the Windows Start Icon and select "Device Manager."

1

Open the "Ports (COM & LPT)" Section.

3

Locate the "PI USB to Serial" and note which COM port it is using.

Open a console session

Using PuTTY or other terminal emulator, select "Serial" as the connection type and change the "Serial line" to match the COM port noted earlier. The serial console speed is typically 9600.

4

Click "Open" to connect to the console.

Not finding what you're looking for?

The Uplogix Technical Support team is standing by 24/7/365 to answer any questions you may have about the installation, configuration, and usage of our products. Give us a call at 888.663.6869 or email us at support@uplogix.com.

About Uplogix

Uplogix is the most evolved out-of-band solution on the market. Our intelligent console server monitors network devices and takes actions directly over the console port, like an onsite technician plugging in a laptop.

Want to find out how Uplogix can help manage your network? Drop us a note!

Learn more:

Solutions Products Resource Center About Us Schedule a demo

© 2022 Uplogix, Inc., All Rights Reserved.

Contact Uplogix Support
+1 (888) 663-6869
+1 (512) 857-7070
Sales Assistance
General Inquiries