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Sending Logs to Uplogix Support

UCC: Administration > Support Tools

If you contact Uplogix Technical Support about an issue with the Control Center, the technical support staff may ask you to send log files. The Send Logs section on the Support Tools page provides a convenient way to do this.

Uplogix Control Center

Send Logs To: Typically, support@uplogix.com

Maximum Attachment Size: If the resulting file is too large for your mail system, you can specify a max size per attachment. The log files will be split into multiple files/emails.

Verbose: Select this option for more log detail or if instructed by Uplogix Support.

Once you have entered a valid email address and chosen your options, click Send Logs.