Branch office management challenges addressed by Uplogix
Distributed enterprises depend on branch offices for sales, manufacturing, retail, distribution, and customer support. Despite their vital importance, these remote sites are often the most vulnerable points in enterprise networks due to the challenges of managing at the network’s edge.
Unlike most headquarters, remote locations must overcome single points of failure and limited management visibility and control, as well as a lack of on-site technical staff ensuring high IT service levels. Routine maintenance tasks often require a site visit, and outages are common, leading to high support costs and downtime incidents.
Studies have shown the amount of time needed to identify, isolate and resolve a problem at a remote location can take five times or more than a similar problem at headquarters, due to lack of support staff, tools and visibility at remote sites.
Using traditional, network-dependent management tools, branch offices and remote locations are often exposed to security vulnerabilities and regulatory compliance gaps, especially during outages. It has simply not been possible for network operations staff using existing management technologies to guarantee the availability, security, or compliance of branch office environments.